Privacy Policy

RZ Logistics respects the privacy of our customers, partners, and website visitors. This Privacy Policy describes how we collect, use, store, and protect information provided in connection with our freight and logistics services.

By using this website or engaging with RZ Logistics, you agree to the practices described in this policy.

Information We Collect

We may collect information necessary to provide logistics services, respond to inquiries, or coordinate freight transportation. This may include:

Contact information (name, email address, phone number)
Business information (company name, shipping locations)
Freight and shipment details submitted through quote or contact forms
Communication records related to service coordination
Technical information such as IP address and browser data for security purposes

How We Use Information

Information collected by RZ Logistics is used solely for legitimate business purposes, including:

Coordinating freight transportation and logistics services
Responding to inquiries and customer communications
Providing shipment updates and service-related notifications
Improving website functionality and service quality
Maintaining security and preventing fraudulent activity

We do not sell, rent, or trade personal information to third parties for marketing or advertising purposes.

Email and SMS Communications

RZ Logistics may communicate with customers and contacts via email or SMS for purposes related to logistics coordination, service updates, appointment notifications, and responses to inquiries.

These communications are transactional or operational in nature and are not sent for unsolicited marketing purposes.

You may opt out of non-essential email or SMS communications at any time by following unsubscribe instructions where provided or by contacting RZ Logistics directly.

Message and data rates may apply depending on your mobile carrier.

Information Sharing

Information may be shared only when necessary to perform logistics services or comply with legal obligations. This may include sharing information with:

Carriers, warehouses, and service providers involved in shipment execution
Technology providers supporting website and communications infrastructure
Regulatory or legal authorities when required by law

All third parties are expected to handle information responsibly and in accordance with applicable privacy and security standards.

Data Security

RZ Logistics implements reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

While no system can guarantee absolute security, we take data protection seriously and continuously evaluate our practices.

Cookies & Website Usage

This website may use cookies or similar technologies to support basic functionality, analyze traffic patterns, and enhance user experience.

You may adjust browser settings to disable cookies; however, some site features may not function as intended.

California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA).

Subject to certain limitations, California residents may have the right to:

Request disclosure of the categories and specific pieces of personal information collected
Request deletion of personal information, where legally permissible
Opt out of the sale of personal information (RZ Logistics does not sell personal information)
receive equal service and pricing regardless of exercising privacy rights

Requests may be submitted by contacting RZ Logistics directly. We may require verification of identity before fulfilling requests, as permitted by law.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.